At FutechAi, we are committed to delivering world-class AI-powered education. We understand that sometimes a course may not meet a student’s expectations. Therefore, we offer a refund policy that is fair, transparent, and aligned with our commitment to quality education and service excellence.
This Refund Policy applies to all online programs, certifications, internships, and courses offered by FutechAi, whether purchased directly through our website or authorized partners.
By enrolling in any of our programs, students agree to the terms outlined in this refund policy.
This policy ensures that both the institution and learners are protected and treated fairly.
Refunds will be granted only under the following conditions:
The student has requested the refund within 48 hours of accessing the course for the first time.
The student has not completed more than 10% of the course content.
The course has not been marked as non-refundable during promotional sales or campaigns.
Accessing the course is defined as logging into the course dashboard, viewing any course material, or participating in any live/recorded session.
Refunds will not be issued under the following conditions:
The refund request is made after 48 hours of first course access.
More than 10% of the course content has been completed.
The student has downloaded materials, received credentials, or accessed premium features such as certificates, AI tools, or partner content.
Courses purchased as part of a bundle, discounted offer, or non-refundable promotion are not eligible.
Refund requests made based on personal disinterest, change of mind, or misunderstanding of course content that is already described in detail on our website or brochure.
To request a refund, students must follow the procedure below:
Submit a written request to info@futechai.com within 48 hours of course access.
Include the following details:
Registered Name and Email Address
Course/Program Name
Payment Receipt or Transaction ID
Reason for the Refund Request
Once received, our support team will acknowledge your request within 24 hours and process your eligibility check.
Approved refunds will be processed within 7–10 business days from the date of confirmation.
Refunds will be issued through the original method of payment used during the transaction.
Any transaction or payment gateway charges incurred may be deducted from the final refund amount.
In exceptional cases, FutechAi reserves the right to issue a refund beyond the 48-hour window, at the sole discretion of the management. These may include:
Duplicate payments made in error.
Technical issues that prevented access to the course (subject to verification).
Medical or other serious personal emergencies (documented).
Such cases will be handled individually and require management approval.
For any questions or clarification regarding this policy, please contact: to info@futechai.com
📧 Email: info@futechai.com
📞 Phone: +91 85940 72316
🌐 Website: www.futechai.org
FutechAi reserves the right to revise or update this refund policy at any time. All changes will be reflected on our official website. It is the responsibility of the student to review the refund policy periodically.